Manchester Community College provides each student and employee with a college email address. Email addresses are generated within 24 hours of your very first course registration, your acceptance into a program at MCC or upon hire.
Your email account is the official means of all electronic communication between you and the college.
Check your email regularly.
If you have any problems accessing your email, submit an IT Helpdesk ticket, call the Helpdesk at (603) 206-8080 or visit the IT Helpdesk in the Library/Learning Commons or in the HUB (across from the Bursar's counter).
CCSNH uses the Barracuda Email Security Gateway for MCC's email security gateway and it manages and filters all inbound and outbound email traffic to protect MCC faculty & staff from email-borne threats and data leaks.
On occasion, your may find an email or group of emails that have been quarantined which you want to "unquarantine" .
Following is some basic documentation and steps to take.
Go to the Control Panel on your computer.
Change view to Small Icons (old style view)
Click on Mail to open & then select Show Profiles.
Click on Add.
Provide the Profile Name (this is a description field). Click OK.
In the Email Address field, type in the Department Email Address and then click on Next. (Leave the password blank.)
The Microsoft Sign In box will appear. Enter your employee email address and click on Next. If you’re asked to provide a password, enter your EasyLogin password.
The profile will be added to your outlook view. It may take an hour or so for the department email account to fully populate in the Outlook application
Reported Week of September 20, 2021
Microsoft has started to capture messages from Barracuda even though they are set to bypass the spam filter on our end. The Chancellor's Office Technical Team is working with Microsoft to address this problem and will send an update to all when one is available.
You can access your quarantined emails & release these emails by logging into https://security.microsoft.com/quarantine with your CCSNH email address & EasyLogin password.
This notice applies to both students (@students.ccsnh.edu) as well as faculty & staff (@ccsnh.edu).
EVERYONE at MCC has OneDrive storage for use both on & off campus. Check out the document below for details on how to log onto your OneDrive and tips for using it.
All MCC students & employees have access to and can choose to install free copies of the Office 365 products. Follow the instructions below to access or install a copy of Office 365 Apps on your personal computer using your MCC Email Account.
3. Click on Office 365.
4. Click on the Install Office Apps to install Office 365 on your personal computer or you can access any of the applications available via your web browser by clicking on the application icon
If you've been added to a departmental email account to monitor or respond to emails....follow these steps to view the new email account:
If you’re using MS Outlook application on your computer, the new departmental inbox will appear at the bottom of your email folder list.
Here is an example of my mailbox and then the department’s email account – mcctechs below. I collapsed my MCC email account so you can see the MCCTechs email account.
If you are using webmail (via an internet browser), departmental email accounts do not show up automatically. You will need to do some additional setup to view - https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-on-the-web-98b5a90d-4e38-415d-a030-f09a4cd28207 - click on the option Add the Shared mailbox so it displays under your primary mailbox.
The shared mailbox displays in your Folder list in Outlook on the web. You can expand or collapse the shared mailbox folders as you can with your primary mailbox.
You also can remove the shared mailbox from your Folder list. To remove it, right-click the shared mailbox, and then click Remove shared folder.
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Phone: (603) 206-8150