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Help Desk Faculty: Canvas

Canvas overview

Canvas is the online teaching software used in courses at Manchester Community College. It is used as your online / hybrid course environment. It is also used in many face-to-face classes.

What's my Canvas Username and Password?

  1. Your Canvas username is your EasyLogin username.
  2. Your Canvas password is your EasyLogin password.

You can find your EasyLogin username and password information in SIS - Student Information System ("Personal Information" tab, then "Student EasyLogin Information" link

Still Having Trouble?

If you have questions about Canvas, contact the Office of Online Learning at (603) 206-8155 or MCCOnline@ccsnh.edu.

If you have any problems with logging into the Canvas applications, submit an IT Helpdesk ticket, call the Helpdesk at (603) 206-8080 or visit the IT Helpdesk in Library.

How Do I Get to Canvas?

The direct link to Canvas is http://canvas.ccsnh.edu

The main route to get to your Canvas account without bookmarking the specific URL is to use the Quick Links dropdown menu above, which is found on any page of the MCC website.

                                                  

Evaluation Software

MCC's evaluation software is Iota 360 - https://iota360.com/

Support for this software is provided by Iota360.

Instructors and Faculty who experience issues accessing their class' evaluation results should contact Jere Turner at jturner@ccsnh.edu or at 603-206-8165.

Some people's anti-virus software on their personal devices may block access to their evaluation results.  Whitelisting the following url within your anti-virus software should resolve this situation https://manchestercc.mce.cc/.

Screencast-O-Matic

Screencast-O-Matic is a screencasting and video editing software tool that can be launched directly from a browser.

The software has been widely used in the education sector to support video creation for flipped classrooms, bi-directional student assessments, lecture capture, and student video assignments.

Free version features:  https://www.screencast-o-matic.com/blog/beginners-guide-free-screen-recorder.  The free version is capable of recording a 15 minute video consisting of webcam and/or screen-capture.  Screencast-O-Matic will house the video in the cloud, or you can produce an mp4.

Interested in doing more that a 15 minute video?  Request a full license from the MCC Helpdesk by sending an email to mccitsupport@ccsnh.edu.

SoM tutorials can be found at https://screencast-o-matic.com/tutorials

Canvas Mobile App

The Canvas Teacher Mobile app is available for download in the Apple App Store and on Google Play.

When finding your school, enter Community College System of New Hampshire in the search bar.

24/7/365 Canvas Support

Canvas is an amazing portal, however, it can be difficult to find what exactly you are looking for, especially for first time users. MCC offers 24/7 Canvas Support to all students and faculty via web, chat or phone via our Online Support Center.

To submit a ticket, initiate a live chat, speak to a representative on the phone via toll-free number or search a detailed FAQ knowledgebase go to: http://ccsnh.edusupportcenter.com/.

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Phone: (603) 206-8150