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IT: COVID-19 & Off Campus Access

Student Focused IT Helpdesk WebPages

AutoCAD Licensing

Autocad is offering free licenses during the COVID-19 Pandemic.  Check out   

This is available to both faculty and students. 

Make sure when installing that you use your CCSNH emails ( and and you affiliate with Manchester Community College.

Library Online Resources & Login Problems

Occasionally students who take or have taken classes at multiple NH Community College campuses may experience login problems when accessing MCC Library Online Resources even though they can access other applications like Canvas, Webmail and SIS.   

If this happens, try...

  1. Clearing your browsers cache and cookies and try to access the online resources again.
  2. Try dedicating one browser to one campus and a separate browser for the other campus

If neither of the solutions work, then please take a screen shot of the error and email the screen shot to the Library Staff at   They work with the Chancellor's Office Tech Team to resolve the problem.

ADOBE COVID-19 Licensing

Sadly, MCC received an update from Adobe that their free licensing to students ended mid August 2020. However, a special Creative Cloud for Education Licensing is being offered and provides a 60% discount to students.

Students taking a class which requires Adobe software have the choice of purchasing a personal license (see link above) or can request  to be mapped to a MCC computer for the semester.   Using their personal computer, mapped students can connect to the MCC computer via the internet and use all software found on that MCC Computer.

Common questions for Students & Teachers in campuses impacted by COVID-19

OneDrive Storage

EVERYONE at MCC has OneDrive storage for use both on & off campus.  Check out the document below for details on how to log onto your OneDrive and tips for using it.


  • Information & data stored within OneDrive and the sharing of this data must comply with CCSNH System Policy 562.06 Information Security Policy.
  • CCSNH is unable to restore files accidentally deleted from the OneDrive. Instead, all users have the ability to restore deleted files from their OneDrive Recycle Bin for 30 days. After the 30 days, are gone and not restorable.

Mapped to an MCC Computer?

If you've been mapped to an MCC Computer to access certain software, please use the instructions below.

COVID-19 Off Campus Internet Options


Are you using home internet?  If so, trying connecting directly to your home router using a network cable.

Check out  Plug in your zip code and search for all the free xfinity wi-fi spots in your area. 

T-Mobile has also made changes during the pandemic - check out their opportunities at T-Mobile COVID-19 Update.

Check with your cellphone vendor.  Many cellular vendors are offering hotspot deals for students  & educators who have cellphones capable of supporting hotspots.   So call your cellphone provider and see if there any free or low cost hotspot options for you.


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Phone: (603) 206-8150