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IT: Canvas

Student Focused IT Helpdesk WebPages

Canvas is the online teaching software used in courses at Manchester Community College. It is used as your online / hybrid course environment. It is also used in many face-to-face classes.

What's my Canvas username and password?

  1. Your Canvas username is your EasyLogin username.
  2. Your Canvas password is your EasyLogin password.

You can find your EasyLogin username and password information in SIS - Student Information System ("Personal Information" tab, then "Student EasyLogin Information" link

Still Having Trouble?

If you have questions about Canvas, contact the Office of Online Learning at (603) 206-8155 or MCCOnline@ccsnh.edu.

If you have any problems with logging into the Canvas applications, submit an IT Helpdesk ticket, call the Helpdesk at (603) 206-8080 or visit the IT Helpdesk in Library.

Pearson & Revel Software Support Info

Pearson & Revel 24/7 Chat Support

https://support.pearson.com/getsupport/s/

How to Turn OFF the Pop-Up Blocker

 

Some software used with Canvas require the use of Pop-Up Windows.

But the standard setting for most internet browsers  is with this feature turned off.

Here are some helpful links to help you turn off pop-up blockers or turn them back on - depending upon your need:

Google Chrome - https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en

Microsoft Edge - https://support.microsoft.com/en-us/help/4026392/microsoft-edge-block-pop-ups

Microsoft Internet Explorer - https://support.wix.com/en/article/disabling-the-pop-up-blocker-in-internet-explorer-11

Mozilla Firefox - https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

 

How Do I Get to Canvas?

The direct link to Canvas is http://canvas.ccsnh.edu

The main route to get to your Canvas account without bookmarking the specific URL is to use the Quick Links dropdown menu above, which is found on any page of the MCC website.

                                                  

Now What?

Explore Canvas, and check out the information your instructors have posted for your classes. (Select a course in the "My Courses" box.) Instructors will often keep copies of their syllabus, assignments, and other course documents on Canvas so that you have constant access to classroom content.

Please note that if you receive the message, "You are not currently enrolled in any course," it is either because your course instructor has not made the course available yet, or the instructor has chosen to not utilize Canvas.

Canvas Mobile App

The Canvas Student Mobile app is available for download in the Apple App Store and on Google Play.

When finding your school, enter Community College System of New Hampshire in the search bar.

24/7/365 Canvas Support

Canvas is an amazing portal, however, it can be difficult to find what exactly you are looking for, especially for first time users. MCC offers 24/7 Canvas Support to all students and faculty via email or phone.

Student:  +1-833-231-3257
Support email:  support@instructure.com

 

 

In addition: you're logged into Canvas, simply click on the Canvas Help button (located in the bottom right corner of your Canvas webpage) for additional Canvas Help Options.

 

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Phone: (603) 206-8150