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IT: Welcome

Student Focused IT Helpdesk WebPages

The MCC IT Helpdesk is a resource for all MCC students, faculty and staff for technology-related problems, questions or suggestions.

Official Helpdesk Hours:

  • Monday - Friday: 8am - 5pm
  • Saturday - Sunday: Closed

Helpdesk Contact

Submit a ticket via EMail:  mccitsupport@ccsnh.edu

By Telephone:   (603) 206-8080

Visit the Helpdesk located in the Library/Learning Commons

Claiming Your EasyLogin Account

Upon acceptance to the college or registration for classes, an email from the Community College System of NH (CCSNH) will be sent to your personal email account(s). The email contains your EasyLogin username and CCSNH student email address.   The email also contains the instructions to create a password and activate your EasyLogin Account.

Go to the EasyLogin Portal.

Click on the Reset Password link.  Provide your EasyLogin username and click on Continue.

 Identify which personal email address you wish to have your verification code sent to.

Access that personal email account, find the verification code and enter it on the EasyLogin password reset screen. 

If you don't receive the email within a minutes, make sure to check your spam and trash folders for emails ending in @ccsnh.edu.

You can then create a new password.  It must be 14 characters in length - letters, numbers, special characters (anything other than a space is permitted).   Paraphrases are also permitted such as "welearntogether" or "wintersnowmakesmehappy".

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A sample of the Welcome to CCSNH is below.

 

If you do NOT receive the CCSNH email, please contact the MCC Helpdesk at mccitsupport@ccsnh.edu.  Or you can call the Helpdesk at (603) 206-8080.

Forgot Your Password?

Forgot Your EasyLogin Password?

Go to the EasyLogin Portal at https://passwordstu.ccsnh.edu/showLogin.cc and click on the Reset Password link. 

  • Provide your EasyLogin Username and Domain = Students. 
  • Identify confirmation method -  Security Questions or Email Verification. - whichever you setup when you first claimed your EasyLogin account. 
  • Complete the steps and setup a new password.

If unsuccessful, then please contact the MCC Helpdesk by email - mccitsupport@ccsnh.edu or by phone - (603) 206-8080 to request assistance.

    

Related CCSNH and MCC Policies

From the CCSNH Website

From the MCC Shared Drive G; Policies & Procedures Folder

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Phone: (603) 206-8150